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January 24, 2012


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So true Jerry. The biggest culprit here in BC if you can believe it is Telus, our telephone company. Try to talk to a human and don't get me started with any government agency.


I so felt your pain through this rant - usually it's something to do with a Roger's bill. Now, all you have to do is create a theater play about it, make alot of $$ as a result and you'll have the last laugh.


Having been in this state many times, I was right there with you. Can't count the number of times I have spent too much time (any time is too much) trying to unravel a mistake that was not mine but the company's. Smile, today will be better! I promise.


Oh don't mention Telus within my hearing! I spent two hours on the phone with them on Monday and resolved only half of my order!
Jerry I read somewhere that if you have a problem with an outsourced call you can insist upon being transferred to your home country. Yet to try this!


I also feel your pain. I can't count the number of times I have been through this same thing trying to actually speak to someone and then when you finally get someone, they just read this rehearsed speech instead of actually help you. Meanwhile the big corporations get richer and richer...


We Canadians shold be ranting more about our phone services - especially celluar. I can't believe that we have the highest rates on the globe! Why????

I agree Jane - any time spent in this horrid loop is far too much time!

Funny (sad, really) how everyone seems to have similar stories of woe. Why on earth do we tolerate it?

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